Frequently Asked Questions
Everything you need to know about your Le Specs order, shipping, and eyewear care.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return policy for all full-priced items. Products must be in their original condition, unworn, and with all packaging and tags attached to be eligible for a refund.
Do Le Specs sunglasses provide UV protection?
Yes, all Le Specs sunglasses are fitted with lenses that offer 100% UV protection (Category 2 or 3) to ensure your eyes are shielded from harmful ultraviolet rays while maintaining high visual clarity.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options via Afterpay and Klarna.
How should I care for my sunglasses?
To keep your frames in top condition, always store them in their protective pouch when not in use. Clean the lenses with a microfiber cloth and avoid using harsh detergents or ultrasound cleaners which can damage lens coatings.
Do you offer a warranty on your products?
Le Specs products are warranted against manufacturing defects for a period of 12 months from the date of purchase. This warranty does not cover normal wear and tear, scratched lenses, or accidental damage.